We’re the customer operations platform for B2B teams who deal in high stakes and hard problems.
For ten years, we’ve been building the only platform that keeps every team, tool, and customer conversation in sync, so companies can scale without losing connection.
B2B customer operations aren’t simple. Multi-step workflows. Multi-stakeholder coordination. Multi-system dependencies. While most tools were built for B2C simplicity, like optimizing for deflection and single-issue resolution, Front was built for coordination and context. We orchestrate complex workflows, unify teams and tools, and deliver fast and accurate results. Today, more than 9,000 businesses rely on Front to handle the complexity that defines modern B2B operations.
By The Numbers
9,000+ businesses worldwide trust Front for complex operations
5 offices in San Francisco, Chicago, Paris, Dublin, and Santiago
300 employees around the world
$204M venture funding from Sequoia, Salesforce Ventures, Battery
Led by operators who understand complexity firsthand
Dan O’Connell
Chief Executive Officer
Mathilde Collin
Executive Chair & Co-founder
Laurent Perrin
Chief Technology Officer & Co-founder
Arjen Mackaaij
Chief People Officer
Meredith Finn
Chief Financial Officer
Mike Fenn
Chief Revenue Officer
David Slater
Chief Marketing Officer
Mike Kane
SVP, Global Partnerships
In the press
Front CEO on Retail Leaning on AI For Customer Loyalty
Front goes beyond the unified inbox with a Zendesk-style knowledge base
Fundraise on confidence, Front CEO Mathilde Collin says
Backed by believers in complexity
And individual investors including
Jennifer Tejada
Chief Executive Officer
PagerDuty
Jay Simons
General Partner
BOND
Eric Yuan
Chief Executive Officer
Zoom
Frederic Kerrest
Executive Vice Chairman, COO & Co-Founder
Okta
Ryan Smith
Co-founder & Executive Chairman
Qualtrics
Jared Smith
Co-founder
Qualtrics
Mike Cannon-Brookes
Co-founder & Co-Chief Executive Officer
Atlassian