<!-- LLM_VERSION_INFO
FORMAT: text/markdown
CONTENT_TYPE: about
ORIGINAL_URL: https://front.com/about
ALTERNATE_VERSION: about/index.html (text/html)
EXTRACTION_DATE: 2026-04-18T23:28:10.430Z

This is the markdown version with text-only content (images converted to alt-text).
For rich formatting with images, request the HTML version at: about/index.html
-->

### We’re the customer operations platform for B2B teams who deal in high stakes and hard problems.

For ten years, we’ve been building the only platform that keeps every team, tool, and customer conversation in sync, so companies can scale without losing connection.

B2B customer operations aren’t simple. Multi-step workflows. Multi-stakeholder coordination. Multi-system dependencies. While most tools were built for B2C simplicity, like optimizing for deflection and single-issue resolution, Front was built for coordination and context. We orchestrate complex workflows, unify teams and tools, and deliver fast and accurate results. Today, more than 9,000 businesses rely on Front to handle the complexity that defines modern B2B operations.

## By The Numbers

**9,000+** businesses worldwide trust Front for complex operations

**5** offices in San Francisco, Chicago, Paris, Dublin, and Santiago

**300** employees around the world

**$204M** venture funding from Sequoia, Salesforce Ventures, Battery

### Led by operators who understand complexity firsthand

##### Dan O’Connell

Chief Executive Officer

##### Mathilde Collin

Executive Chair & Co-founder

##### Laurent Perrin

Chief Technology Officer & Co-founder

##### Arjen Mackaaij

Chief People Officer

##### Meredith Finn

Chief Financial Officer

##### Mike Fenn

Chief Revenue Officer

##### David Slater

Chief Marketing Officer

##### Mike Kane

SVP, Global Partnerships

### In the press

[Front CEO on Retail Leaning on AI For Customer Loyalty](https://www.bloomberg.com/news/videos/2025-12-11/front-ceo-on-retail-leaning-on-ai-for-customer-loyalty-video)

[Mathilde Collin built a $1.7 billion email startup by the time she was 32. She’s now stepping back at an inflection point for Front.](https://www.businessinsider.com/front-cofounder-mathilde-collin-resigns-new-ceo-dan-oconnell-2024-3)

[Front goes beyond the unified inbox with a Zendesk-style knowledge base](https://techcrunch.com/2023/09/20/front-goes-beyond-the-unified-inbox-with-a-zendesk-style-knowledge-base/?guccounter=1)

[The Cloud 100](/content/blog/2023-forbes-cloud-100/index.html)

[Fundraise on confidence, Front CEO Mathilde Collin says](https://techcrunch.com/podcast/fundraise-on-confidence-front-ceo-mathilde-collin-says/?guccounter=1&guce_referrer=ahr0chm6ly93d3cuz29vz2xllmnvbc8&guce_referrer_sig=aqaaallztwbrdy7cgpkxeqwfnfucn6ms8-cfsmv8shhfr90_irt1erh8so48wk8jqoemrudebaygazh_nawo_qhxwbcgpi2b0g608dx9qwp7hlhjhw2vs5_hekx36scc0fwzdz0smt2pk6dzxny7nmuwcluygsbex6oeeimyvunvlcl_)

[Read the pitch deck that helped email startup Front raise a $65 million funding round led by Salesforce and Battery Ventures as venture capital markets cool off](https://www.businessinsider.com/front-email-startup-pitch-deck-series-d-1-billion-valuation-2022-6)

### Backed by believers in complexity

### And individual investors including

###### Jennifer Tejada

Chief Executive Officer

PagerDuty

###### Jay Simons

General Partner

BOND

###### Eric Yuan

Chief Executive Officer

Zoom

###### Frederic Kerrest

Executive Vice Chairman, COO & Co-Founder

Okta

###### Ryan Smith

Co-founder & Executive Chairman

Qualtrics

###### Jared Smith

Co-founder

Qualtrics

###### Mike Cannon-Brookes

Co-founder & Co-Chief Executive Officer

Atlassian

### Ready to build strong relationships?

[Try Front](/content/about#get-started/index.html) [Join our team](/content/jobs/index.html)
